Frequently Asked Questions (FAQs)

1. How do I get started with WellBe?

Individuals, Families, guardians, service coordinators, brokerages, and healthcare providers can contact us directly. We typically review the referral information, discuss support needs, and schedule a tour or meet-and-greet to determine whether WellBe is the right fit.

2. How do referrals and admissions work?

Referrals are typically coordinated through the individual’s service coordinator, brokerage, CDDP, healthcare provider, or other authorized referral source. We review the individual’s support needs, meet with the person and their support team, and develop a transition plan if the placement is a good match.

3. Do you accept private pay?

No. We currently accept only Medicaid-funded IDD services through ODDS.

4. Who does WellBe serve?

WellBe provides 24-hour residential support for adults with intellectual and developmental disabilities (I/DD), including individuals who need assistance with daily living, mobility, health-related supports, and community participation.

5. What makes WellBe different?

WellBe has over 15 years of residential care experience and specializes in serving individuals with higher physical and medical support needs. Our home is designed for accessibility and includes features such as ramps, hoist lifts, beds with safety rails, adaptive equipment, and wheelchair-accessible transportation.

6. Is the home wheelchair accessible?

Yes. WellBe is equipped to support residents with mobility challenges through accessible entrances, living areas, bathrooms, adaptive equipment, and accessible transportation options.

7. Do you support individuals with complex medical or mobility needs?

Yes. Our team has experience supporting individuals who require significant physical assistance, mobility support, specialized equipment, and coordination with healthcare providers.

8. Do you provide transportation?

Yes. We provide transportation for medical appointments, therapies, community activities, and other approved outings, including accessible transportation for individuals who use wheelchairs or other mobility devices.

Find answers to common questions about WellBe 24-Hour Home Inc.